Privacy Policy

Who we are

Asian Grocery Shop is a local online grocery store based in Kansankatu 17, Rovaniemi 96200, Lapland, Finland.
Our website address is: asiangroceries.fi

We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains what data we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).

Comments

When visitors leave comments on our site (such as product reviews or feedback), we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After your comment is approved, your profile picture (if any) is visible to the public in the context of your comment.

Media

If you upload images to the website (for example, in product reviews or customer galleries), you should avoid uploading images with embedded location data (EXIF GPS) included.
Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment or place an order on our website, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you don’t have to fill in your details again when you visit later.
These cookies will last for one year unless you clear your browser cache earlier.

When you log in, we will also set up temporary cookies to determine if your browser accepts cookies. Login cookies last for two days, and screen options cookies last for one year.
If you select “Remember Me,” your login will persist for two weeks.

For users in the European Union, a cookie consent banner appears on first visit to comply with GDPR and ePrivacy Directive requirements.day.

Embedded content from other websites

Articles or product pages on this site may include embedded content (e.g., videos, images, or product reviews) from other websites.
Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who we share your data with

We do not sell, rent, or trade your personal data to third parties.
However, we may share your data with:

• Payment service providers (e.g., Stripe, PayPal, Klarna) for secure transactions.
• Shipping and logistics partners to deliver your orders.
• Email marketing platforms (e.g., Mailchimp or MailPoet) for newsletters or promotions (only if you subscribe).
• Analytics services such as Google Analytics and Meta Pixel for performance and marketing insights.
• Spam detection systems to prevent malicious activity.

All third-party partners comply with GDPR and are bound by strict data protection obligations.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This helps us automatically recognize and approve follow-up comments instead of holding them in moderation.

For users who register on our website, we store the personal information they provide in their user profile.
All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Order data, including billing and delivery information, is stored for up to 7 years to comply with Finnish tax and accounting laws

What rights you have over your data

If you have an account on this website, or if you have left comments or placed orders, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You may also request that we erase or delete any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes, such as tax records or completed order details.

You have the following rights under the EU GDPR:

• Right of access – You can request copies of your personal data.
• Right to rectification – You can request correction of inaccurate or incomplete data.
• Right to erasure – You can request deletion of your data under certain conditions.
• Right to restrict processing – You can request limited use of your data.
• Right to data portability – You can request transfer of your data to another organization.
• Right to object – You can object to data processing for marketing or analytics purposes.

To exercise any of these rights, please contact us at:
📧 [email protected]

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Your data may also be processed by third-party service providers that operate outside Finland or the EU.

When we transfer your data internationally, we ensure that:

• The recipient country has an adequate level of data protection (as defined by the European Commission), or
• The recipient has signed standard contractual clauses (SCCs) ensuring GDPR-compliant protection of your data.

All our hosting, payment, and delivery partners are GDPR-compliant and use secure encryption (HTTPS/SSL) for data transmission.